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BlackSmithProducts is a UK based company with over 5 years experiance in nitro and electric rc technology. We stock over 2000 different items with new arrivals every week.

BlackSmithProducts Ltd is fully VAT (862 6175 11) and company (05324449) registered business in the UK and currently complys with all current UK legislation.

 

Item Condition

 

All goods are brand new and will be received in the same brand new condition as pictured unless otherwise stated in the item description.

 

Dispatch Time

 

Royal Mail

Your order will be sent the same working day (Monday to Friday)  if ordered before 3.30pm

 

Orders received after 3.30pm are sent following working day (Monday to Friday).

 

Parcelforce (courier services)

Please order before 1pm if you need your order to be sent by parcelforce on the same working day.

 

Orders received after 1pm are sent the following working day (Monday to Friday).

 

Orders canít be dispatched during special events, bank holidays etc when post is not collected.

 

Delivery Time

 

UK Delivery

Your order will be sent by royal mail 1st class post usually 1 to 3 working days delivery.

 

Orders over £20 will automatically be sent by an insured service such as recorded delivery.

 

Next day guaranteed delivery is available at £4.00 extra from royal mail and £6 extra from parcelforce.

 

International Delivery

We use international recorded delivery and Airmail which usually takes up to 2 weeks to deliver however most orders are received within the 1st week. 

 

All our prices are in UK Sterling GBP.

 

If the item weight is more than 1.5kg please contact us first as this must go by courier. Courier prices are as low as £19.00 for a few Europe destinations.

 

Not Received Your Order?

UK 1st class deliveries should arrive within 3 working days but at the latest 1 week.

 

International deliveries may take up 2 weeks to deliver but at the latest 25 days.

 

If your order has not arrived within the above times please let us know. For items that have been sent by recorded (or insured delivery) will require a signature. The courier will usually leave a card. Please do check with your local sorting office after the 1st week has past as they maybe holding the order for you if you were out.

 

Found a Cheaper Deal?

 

If so then let us know and we will consider lowering our price. Our only terms are the seller must be

 

-      business owner

-      the website page online for more than 120 days (or has reviews to show the seller has sold the item more than 5 times)

-      website address is provided

-      uk seller

 

Contact Us

 

Have a question, concern or a problem with the item please contact us

 

E-mail: info@blacksmithproducts.co.uk 

Phone on 01293 863 411

 

We aim to respond to your e-mail enquiry within 1 hour during working hours but please allow up to 24 hours week days during busy times. If no response after 24 hours on a week day please resend your message as it may have not been received. We are not available during the weekend.

 

Buyer Confidence?

 

-      UK Seller with UK Stock

-      Over 5 Years in Business Experience

-      Over 40,000 Happy Customers (sales)

-      Limited Company + VAT Registered Business

 

Terms?

 

By ordering from us you are agreeing to our terms and conditions. Important points you should know are listed below.

 

Payment Methods

PayPal - Credit / debit card

PayPal - Bank transfer / e-cheque

 

Credit / debit card over the phone 01293 863 411

Postal order (requires 1 working day clearance)

Cheque (requires 7 working days clearance)

 

Returns

You have a 30 day guarantee that starts from the date the invoice is made. This means you can return the item (if you donít want it) or if it is faulty for a refund. A full refund will be issued if faulty or if the problem was a fault of our own otherwise a refund excluding the postage cost will be issued.

 

We do accept items back that have been opened. Please do check the item before use, but once used we can only accept the item back if faulty (must be informed within the first 3 working days by e-mail).

 

Return funds will be sent back to the original payment method or by cheque if paid by postal order or cheque.

 

Other

What you see in the picture is what you get. If any part of the listing says otherwise then let us know (thanks).

 

For a full copy of our terms and conditions please contact us.

 

All listing content and pictures are Copyright BlackSmith Products Limited.

All logos and trademarks are used by permission and remain property to their respective owners.

Company number 05324449 VAT Number 862 6175 11


*By Ordering with BlackSmithProducts LTD. You automatically agree to our terms and conditions.
*When ordering a run in nitro model, the terms and conditions on warranty will change,
please make sure you have read these changesÖ
*All pictures and text on our website is Copyright © BlackSmithProducts LTD.




Telephone: +44 (0) 1293 863 411 - Email: info@blacksmithproducts.co.uk
We accept Delta
We accept Visa Electron
We accept Maestro
We accept Mastercard
We accept Solo
We accept Switch
We accept Visa
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